Shipping policy

Last updated: August 26, 2024

Welcome to Yuna Lactation! We are committed to providing you with the best possible experience, whether you’re seeking our expert lactation consulting services or purchasing products from our online store. Below is our shipping policy, which outlines how we handle the shipping of your orders.

1. Processing Time

Consultation Services: Appointments for our lactation consulting services are scheduled immediately after booking, and no physical shipping is required.
Product Orders: Orders placed through our online store will be processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Methods & Delivery Times

Standard Shipping: Our standard shipping typically takes 3-7 business days within the United States.
Expedited Shipping: For faster delivery, we offer expedited shipping options at checkout. Delivery times range from 1-3 business days.
International Shipping: We currently ship to select international locations. Delivery times vary by destination and can take 7-21 business days.

3. Shipping Rates

Shipping rates are calculated based on the weight and dimensions of your order, as well as your delivery location. Rates will be displayed at checkout before completing your purchase.
Free standard shipping is available on orders over $[Insert Amount] within the United States.

4. Order Tracking

Once your order has shipped, you will receive an email with tracking information. You can track your order via the provided link. Please allow 24 hours for the tracking information to update.

5. Order Issues & Delays

Lost or Stolen Packages: If your package is lost or stolen, please contact us immediately at [Insert Contact Information]. We will work with the shipping carrier to resolve the issue.
Delivery Delays: Occasionally, there may be shipping delays due to weather conditions, holidays, or other unforeseen circumstances. We appreciate your understanding and patience in such cases.

6. Returns & Exchanges

For information on returns and exchanges, please refer to our Return Policy. We are committed to ensuring your satisfaction with your purchase.

7. Contact Us

If you have any questions about our shipping policy, please contact us at:

Email: yunalactation@gmail.com
Phone: 714-644-8886
Address: 1400 N Harbor Blvd, Suite 405, Fullerton, CA 92835

Thank you for choosing Yuna Lactation Consultant. We appreciate your trust in our services and products!